Post-16: NVQ in Customer Services Level 3

Category:

Health Public Services and Care

Learning Pathway:

NVQ

Course Code:

CSNVQ Level 3: 4543

NFQ/FHEQ Level:

NQF Level 3

Summary:

This course is for those working in a Customer Service Supervisor/ Leader Role

Exam Board:

City & Guilds

Course Length:

9-12 months

Requirements:

To be employed in a customer services role at a Supervisor or Team Leader level.

Assessments:

Complete 8 units. On going work based assessment.

Timetable:

Various

Notes:

For more information contact your local VTS office Rhine Tel: 02161 4724086 Hohne Tel: 05051 963906 Gutersloh Tel: 05241 842338 Email: vts@bfgnet.de Website: www.bfgnet.de/Community/vtsbfg.html

Provider Details:

Course Updated:

4th August 2010